Hello again from the team at Symprex!

📣 Folders for Signature, Campaign and Disclaimer templates

The team are excited to release the Folders functionality to help with the organisation and management of templates in Signature 365.

When you create a folder structure, this will apply to Signature, Campaign, and Disclaimer templates, displaying it consistently across all template types. You can create templates in folders and drag existing ones into folders and subfolders for easier management.

Your existing configuration will not be affected by this change, and the look and functionality of the portal will not change until a new folder is created.

You can read more about these changes in the article below:

Using folders in Signature 365

Hello again from the Signature 365 team.

Our August updates have focused on enhancing the product back-end and improving the portal's usability.

Our development team is currently implementing the initial phase of the folder structure feature. This will allow customers to organize signatures, campaigns, and disclaimers into a folder-based system, simplifying the management process for those with numerous templates.

The second step in this process involves implementing a permissions model that allows for the definition of access rights within the folder structure. This ensures that users can only access the contents of folders to which they have been explicitly granted permission.

Our scheduled June update window was delayed to allow our development team to resolve performance issues with signature generation affecting our EU customers.

Signature generation performance

Intermittent performance issues with signature generation were observed within our EU region as a result of an influx of new customers. Our teams worked to identify the root cause of these issues and released several improvements to the signature generation process.

These changes have directly led to greatly improved performance and reliability in all Signature 365 regions, along with improvements to signature generation logging.

Outlook signature caching

As a result of the changes to signature generation, we have also introduced several changes in how the signatures are cached within Outlook itself. These changes provide increased performance, improved resilience to connectivity issues, and reduced bandwidth required for signature data updates.

Display source for user field values in Portal

Edited or additional source data will now be displayed within the user details screen in the portal - the user below has data imported from on-premise SQL and AD sources.

Fields with updated information (AD, SQL or user-edited) will now be listed with the source used for signature generation

Signature 365 received the first major update of the year in April. This included several bug fixes and minor enhancements but most of the development work focused on adding a Role Based Access Control feature to allow fine-tuned control of permissions.

Role-Based Access Control Changes

We have introduced a new feature allowing the creation and assignment of custom roles. These granular permissions are introduced alongside the existing Administrator and Editor roles and will allow you to restrict access to all components of the Signature 365 portal – granting read or manage permissions as required.

You can learn more about this change at the link below:

Role-Based Access Control

Search improvements

The search functionality within Signature 365 has been significantly improved from a performance standpoint, returning results much faster for customers with large (>5000) users. As our number of customers grows this will ensure that the speed and responsiveness of the search is maintained. 

In testing, for a customer with 150000 users, search time has reduced from around 4 minutes (assuming no timeouts were encountered) to around 3 to 4 seconds. This improvement will also reduce instances where the search function loops and cannot recover.